In this presentation, Felicity Dempsey, founder and head of POCT Consultancy Services, provides a masterclass on how to address the challenges of running a point-of-care program in a hospital setting and meet the specific needs of all POCT stakeholders. With over 10 years of experience as a POCT manager, Dempsey shares her expert insight and explains why teamwork is vital to ensure that the same standards of quality achieved in the main laboratory are also achieved in the POCT Quality Management System.